Consultation
We start by understanding the business, not the platform. Margins, catalogue, competition, operations and the real reason growth has stalled.
Diagnosis + roadmap →
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The complete engagement
Globosoft 360° is a single accountable arc across your entire online business, from the first diagnostic conversation to the quarter where the store is growing without heroics. This page walks the whole thing, stage by stage.
Almost every struggling store we audit has been served by competent specialists. A consultant wrote a strategy. A design studio made it beautiful. A development shop built it. An agency runs the ads. Each did their part properly, and the business still isn't growing.
The failure sits between them. The strategy assumed margins the ads can't fund. The design ignored the 40% of traffic that arrives on a category page. The build can't expose the stock data the marketing needs. Nobody owns returns. Everyone's report is green and revenue is flat.
Globosoft 360° removes the handovers. One team, one roadmap, one set of numbers, and a commercial model that only pays us properly when the numbers move.
The eight stages
No stage ends in a status update. Each one produces a thing you keep, a document, a system, a channel or a trained team.
We start by understanding the business, not the platform. Margins, catalogue, competition, operations and the real reason growth has stalled.
Diagnosis + roadmap →Channel mix, pricing architecture, category plan, launch calendar and a revenue model everyone has agreed before a line of code.
Business case →Conversion-led storefront design, navigation, product pages, checkout and content built around how your customers actually buy.
Design system →Store build or replatform on the right stack, with the custom modules your catalogue and pricing genuinely need.
Production store →D2C, B2B, multivendor or a full marketplace, often more than one running from a single connected catalogue.
Right model →Local and global gateways, COD, BNPL, courier aggregation, rate rules, tracking and returns that actually reconcile.
Order to doorstep →SEO, paid search, social, marketplace ads, retention and CRO, run against contribution margin, not vanity clicks.
Profitable demand →Your team trained to run it, dashboards they trust, and a growth partner still paid by the same number as you.
Ownership →The delivery rhythm
Each phase has a decision gate. You can stop, change direction or take the work in-house at any gate, and you keep everything produced up to that point.
Audit of store, analytics, catalogue, operations and unit economics. Stakeholder interviews. Competitor and channel review. Output: a written diagnosis and a prioritised constraint list.
Platform recommendation, commerce model, revenue model and a phased roadmap with costs and expected returns. Output: a business case you can take to a board.
Information architecture, wireframes, conversion-led UI, design system and content model. Output: a design system and approved key templates, tested with real users where the budget allows.
Storefront development, custom modules, payment and courier integration, ERP connection, data migration, QA and load testing. Output: a production store with documented releases.
Redirect mapping, tracking verification, soft launch, monitoring, peak-readiness checks and a rollback plan. Output: a live store with clean analytics from day one.
Performance marketing, SEO, CRO, merchandising, retention and reporting on a fixed cadence. Output: month-on-month contribution growth, and this is the phase paid as a share of sales.
Globosoft works as a growth partner, not a monthly line item. We agree a baseline, build and market your ecommerce, and take an agreed share of the incremental sales that follow. If your revenue does not move, our fee does not either.
The usual agency deal
The Globosoft growth-share deal
No open-ended monthly fee for the growth engagement. The commercial deal is tied to sales, not to calendar months.
An agreed percentage of the incremental revenue we generate, measured against a baseline we both sign off before work starts.
Everyone in the room is paid by the same number: the revenue and contribution margin your store produces.
Across the arc
Grouped by where they sit in the engagement. Each links to a detailed page.
Service
Where the 360° engagement starts, diagnosis, roadmap, business case.
Explore →Service
Category, pricing, channel and launch planning built on unit economics.
Explore →Service
Conversion-led storefront design, design systems and content architecture.
Explore →Service
Store build, replatform, custom modules and performance engineering.
Explore →Service
Price lists, credit terms, approval flows and distributor portals.
Explore →Service
Brand-owned commerce with subscriptions, loyalty and first-party data.
Explore →Service
Seller onboarding, commissions, payouts and vendor operations.
Explore →Service
Full marketplace platforms with catalogue, trust and settlement layers.
Explore →Service
Local + global gateways, COD, BNPL, tokenisation and reconciliation.
Explore →Service
Courier aggregation, rate rules, tracking, returns and last-mile SLAs.
Explore →Service
Commerce wired into ERP, POS, WMS, CRM and accounting.
Explore →Service
iOS, Android and PWA commerce with push, wallet and loyalty.
Explore →Service
Safe moves between platforms with SEO and data integrity intact.
Explore →Service
Your team running the store confidently, SOPs, sessions, playbooks.
Explore →Service
Monitoring, releases, peak readiness and continuous improvement.
Explore →Questions
What clients ask before committing to a 360° engagement.
Consultation and audit, strategy and planning, UX and design, storefront development, the commerce model itself (D2C, B2B, multivendor or marketplace), payment gateway integration, shipment and fulfilment, ERP and systems integration, performance marketing, analytics, training and ongoing growth operations. Every one of those has its own detailed page on this site.
Yes, and most clients do. A common entry point is a paid consultation and audit, or a single stalled area such as checkout conversion or Google Ads. The 360° model matters because when we fix one part we can see, and say, what the next constraint will be.
Not necessarily. We frequently work alongside an in-house team or an existing development partner, taking the areas they are not set up for, integrations, marketplace work, or growth. Where we do take over, we run a documented handover so nothing depends on tribal knowledge.
A storefront build or replatform typically takes 6–14 weeks depending on catalogue and integration complexity. Performance marketing usually shows a directional signal within 4–6 weeks and a reliable trend by 90 days. We set those expectations in writing at the roadmap stage rather than promising a number in the first meeting.
The build and integration work is quoted normally as a project. The growth engagement (marketing, CRO, merchandising and ongoing optimisation) is where the percentage-of-sales model applies. For qualifying stores we also blend the two, reducing build cost against a longer growth-share term.
No obligation, no platform pitch. A structured look at your commerce, and an honest written view of what would move revenue first.
Industry-wise ecommerce experts
Fitment lookup for parts. Live metal rates for jewellery. Slot delivery and substitutions for grocery. Prescriptions for pharmacy. Returns economics for fashion. Every sector we work in has people who have shipped it before.
Free ecommerce consultation
Tell us where you are and we will come back with a written view of the three things worth fixing or building first. No pitch deck, no obligation, and if the honest answer is that you should wait, we will say that instead.
Before you go
Tell us what you sell and which market you are in. We will come back with a straight answer, even if the answer is that you do not need us yet.
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