IndiaUAE Premium Shopify Partner ↗ · 100+ Shopify builds No retainers, we earn a % of the sales we create

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Consultation

Ecommerce consultation that starts with your P&L, not a platform.

Most ecommerce advice arrives with a product attached. Ours starts by working out whether your margin, catalogue and operations can support the growth you want, and what is actually stopping it today.

FreeInitial audit
2 weeksTo written findings
Platform-neutralNo reseller bias
CostedRoadmap with numbers
Book a free ecommerce audit Pay from growth, not retainers

The consultation that says “don't build that yet”

We audit stores for a living, and the pattern rarely changes: the thing the client wants to buy is not the thing holding revenue back. A brand asks for a redesign when its category pages have no traffic. A retailer asks for an app when 60% of its mobile carts abandon at payment. A distributor asks for marketplace listings when its own pricing rules make every order unprofitable.

An ecommerce consultation exists to find the real constraint before you spend on the wrong solution. We look at the store, the funnel, the tracking, the catalogue, the operations and the unit economics, then tell you, in writing, the three things we would fix first and roughly what each is worth.

It is deliberately uncomfortable work. If the honest answer is that your gross margin cannot fund paid acquisition, you need to hear that before you sign an ads contract, not six months into one.

What the audit covers

  • Commercial realityGross margin by category, contribution after fulfilment and returns, blended CAC, payback period and the revenue ceiling your current economics allow.
  • Funnel diagnosisWhere sessions die (landing, search, category, product, cart, payment) quantified rather than guessed, with the value of each leak estimated.
  • Catalogue & merchandisingProduct data quality, variant structure, taxonomy, search behaviour, out-of-stock exposure and the long tail nobody has looked at.
  • Technical & platform fitSpeed, Core Web Vitals, indexation, mobile behaviour, and whether your current platform is a constraint or a convenient excuse.
  • Operations & fulfilmentStock accuracy, dispatch SLA, COD failure, return rate and reverse logistics cost, the numbers that quietly delete margin.
  • Channel mixOwn store versus marketplaces, and what each channel really costs you once commission, ads, returns and cannibalisation are counted.

Consulting engagements

The consulting engagements

Most clients start with the audit. The others follow when a decision needs more than an opinion behind it.

C

Ecommerce audit

The diagnostic. Store, funnel, tracking, catalogue, operations and economics reviewed against benchmarks from comparable stores in your market.

  • Written findings document
  • Quantified funnel leaks
  • Prioritised constraint list
  • Quick-win shortlist
Free to start

C

Platform selection

A scored, evidence-based recommendation across Shopify, Plus, WooCommerce, Adobe Commerce, headless and custom, including total cost over three years.

  • Requirement scorecard
  • 3-year TCO comparison
  • Migration risk assessment
  • Vendor-neutral verdict
Fixed scope

C

Growth business case

A revenue model that finance will accept: channel-level forecasts, CAC and payback assumptions, headcount and the capital needed to get there.

  • Channel revenue model
  • Contribution forecasting
  • Investment schedule
  • Sensitivity scenarios
Fixed scope

C

Channel & market entry

For brands entering India, the UAE, KSA or Egypt, pricing, payment behaviour, logistics, language and marketplace-versus-own-store economics.

  • Market-entry model
  • Payment & COD planning
  • Logistics options
  • Localisation requirements
Fixed scope

How we run it

How the consultation runs

Two to three weeks from first call to written findings, with a fixed shape so you know what you are getting.

Discovery call

Forty-five minutes on the business, not the website. What you sell, to whom, at what margin, and what you have already tried. We leave with a data request list.

Access & data

Read-only access to analytics, ad accounts, the store admin and, where you are willing, a margin summary. We work from your numbers, not industry averages.

Audit week

Systematic review across six areas, benchmarked against comparable stores in your market. Every finding gets an estimated revenue impact so priorities are arguable, not decorative.

Findings session

We walk you through the document, defend the priorities, and take challenge from your team. Anything we cannot defend gets removed.

Decision

You leave with the findings whether or not you work with us, including the parts that suggest doing nothing. If a deeper engagement makes sense, it is scoped from the findings.

SystematicAudit coverage
RankedBy revenue impact
0 obligationFindings are yours to keep
WrittenNot a slide deck

Why Globosoft

Why choose Globosoft for
ecommerce consultation?

Reasons that hold whichever part of the 360° engagement you start with, and every one of them is something you can check before you commit.

Premium Shopify Partner

Verified on the Shopify Partner Directory, with more than 100 Shopify ecommerce projects delivered for India, the UAE and beyond. We also build on WooCommerce, Adobe Commerce, OpenCart, headless and fully custom stacks when Shopify is not the right answer.

One team, consultation to growth

Consulting, design, engineering, integration and performance marketing report into a single roadmap. No handover gaps between a consultant, a developer and a marketing agency.

Paid from your growth

The growth engagement is an agreed percentage of the incremental sales we create above a signed baseline, not a recurring retainer that arrives whether you grew or not.

A 60+ in-house team, 16+ years

Sixty-plus people in our own offices in Kochi and Dubai, not a subcontracted network. Sixteen years in the industry and more than 400 projects delivered, from first-time startups to international brands, in India, the Gulf, Africa, Europe, North America and Australia.

The questions to ask any ecommerce company Book a free ecommerce consultation
The commercial model

We are not looking for a recurring retainer.
We want a percentage of the sales we create.

Globosoft works as a growth partner, not a monthly line item. We agree a baseline, build and market your ecommerce, and take an agreed share of the incremental sales that follow. If your revenue does not move, our fee does not either.

0 retainers

No open-ended monthly fee for the growth engagement. The commercial deal is tied to sales, not to calendar months.

% of sales

An agreed percentage of the incremental revenue we generate, measured against a baseline we both sign off before work starts.

1 shared goal

Everyone in the room is paid by the same number: the revenue and contribution margin your store produces.

Questions

Ecommerce questions from India & UAE

The questions that come up most often in the first conversation.

Is the ecommerce consultation really free?

The initial audit and the written findings are free, we would rather earn the engagement on the quality of the diagnosis than on a proposal. Deeper consulting work such as a full platform selection, three-year TCO model or market-entry business case is quoted as fixed-scope work, because it takes weeks of analysis rather than days.

What access do you need?

Read-only access to your analytics (GA4 or equivalent), ad accounts, store admin and Search Console. A gross margin summary by category makes the findings far more useful. We work with whatever you are comfortable sharing and say clearly which conclusions are weaker as a result.

Will you just recommend rebuilding on your preferred platform?

No, and we publish our platform reasoning for exactly that reason. Plenty of audits end with 'stay where you are and fix these four things', a replatform is expensive, risky and frequently the wrong answer. We are not a reseller for any platform.

We already have an agency. Is this awkward?

It is common. Independent audits are often commissioned precisely because a business wants a second reading of what its agency reports. We audit the numbers, not the people, and we will tell you when the incumbent is doing good work.

Does the consultation lead into the growth-share model?

It can. The audit is also our qualification step, it tells us whether there is real headroom and whether operations could absorb growth. If both are true we will usually propose a growth-share partnership rather than a retainer.

Next

Related pages

Keep reading across the 360° engagement.

Service

Strategy & Planning

Category, pricing, channel and launch planning built on unit economics.

Explore →

Service

Ecommerce Development

Store build, replatform, custom modules and performance engineering.

Explore →

Performance

Marketplace vs Own Store

Channel mix strategy: where to sell, and what it really costs.

See detail →
Your next move

Find the real constraint
before you spend.

Two weeks, six areas, one written document with the three things we would fix first. Free, and yours whether we work together or not.

Book a free ecommerce audit See the growth-share model India: +91 8086 677 990 UAE: +971 50 867 7990

Industry-wise ecommerce experts

Your category has its own hard parts.
We staff for them.

Fitment lookup for parts. Live metal rates for jewellery. Slot delivery and substitutions for grocery. Prescriptions for pharmacy. Returns economics for fashion. Every sector we work in has people who have shipped it before.

Fashion & Apparel Size, fit, returns and drop calendars. Jewellery & Watches High-value carts, live pricing, trust and certification. Beauty & Personal Care Shade discovery, sampling, replenishment and regulation. Grocery & Supermarket Slot delivery, substitutions, weights and dense baskets. Electronics & Appliances Specs, variants, warranty, finance and installation. Furniture & Home Bulky logistics, lead times, configurators and showrooms. Pharmacy & Wellness Prescriptions, compliance, subscriptions and cold chain. Food & Beverage Freshness windows, bundles, gifting and repeat orders. Automotive & Parts Fitment lookup, VIN search, cores and heavy shipping. B2B & Distribution Contract pricing, credit, reorder and rep-assisted selling. Sports & Fitness Equipment sizing, bundles, memberships and seasonality. Luxury & Lifestyle Clienteling, exclusivity, white-glove service and gifting.
All industry expertise Talk to a specialist in your sector
Globosoft India Technology & delivery hub
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