D
Pricing & credit
The customer's real price and real credit position, live from the ERP.
- Contract pricing
- Volume breaks
- Credit limits
- Ageing & statements
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Industry · B2B & Distribution
Distribution is not retail with bigger quantities. Your customers have negotiated prices, credit limits, standing order patterns and finance teams who need documentation, and they will keep using WhatsApp unless the portal is genuinely faster.
Your customers currently order by phone, WhatsApp or email because it works. A portal only gets adopted if it is faster than that, which means saved lists, bulk entry, order history reordering, their price shown immediately, and their credit position visible without asking.
That requires deep ERP integration, because the price, stock and credit truth lives there. A portal showing list price and generic availability will be abandoned within a fortnight.
It also requires the sales team to be on side, which means giving reps order-on-behalf tools and territory visibility so the portal helps them hit targets rather than threatening their role.
How we build for it
The parts of b2b & distribution commerce that generic builds usually miss.
D
The customer's real price and real credit position, live from the ERP.
D
Everything that makes the portal faster than a WhatsApp message.
D
Tools that make the sales team advocates rather than obstacles.
Engagement shape
The same 360° arc, sequenced around what this category actually needs first.
Interview sales, finance and warehouse to capture how pricing, credit and exceptions actually work, including the undocumented practices.
Price, stock, credit and customer data flowing reliably, with clear ownership per field and reconciliation to catch drift.
Reorder flows, saved lists, bulk entry and search designed for a buyer entering two hundred lines, not browsing.
Order-on-behalf, territory reporting and mobile capture, introduced as tools that help reps rather than replace them.
Wave rollout by account segment, portal share tracked per rep, and friction removed where stragglers remain on manual ordering.
Why Globosoft
Reasons that hold whichever part of the 360° engagement you start with, and every one of them is something you can check before you commit.
Verified on the Shopify Partner Directory, with more than 100 Shopify ecommerce projects delivered for India, the UAE and beyond. We also build on WooCommerce, Adobe Commerce, OpenCart, headless and fully custom stacks when Shopify is not the right answer.
Consulting, design, engineering, integration and performance marketing report into a single roadmap. No handover gaps between a consultant, a developer and a marketing agency.
The growth engagement is an agreed percentage of the incremental sales we create above a signed baseline, not a recurring retainer that arrives whether you grew or not.
Sixty-plus people in our own offices in Kochi and Dubai, not a subcontracted network. Sixteen years in the industry and more than 400 projects delivered, from first-time startups to international brands, in India, the Gulf, Africa, Europe, North America and Australia.
Globosoft works as a growth partner, not a monthly line item. We agree a baseline, build and market your ecommerce, and take an agreed share of the incremental sales that follow. If your revenue does not move, our fee does not either.
No open-ended monthly fee for the growth engagement. The commercial deal is tied to sales, not to calendar months.
An agreed percentage of the incremental revenue we generate, measured against a baseline we both sign off before work starts.
Everyone in the room is paid by the same number: the revenue and contribution margin your store produces.
Questions
The questions that come up most often in the first conversation.
Only if it is faster and shows information they cannot get on WhatsApp, their price instantly, their credit position, live stock, order history and documents. Portals that simply move the same effort online get abandoned. We design for speed and measure adoption per rep so we can see exactly where it is failing.
Almost never. The ERP stays the system of record for price, stock and credit; commerce reads from it and writes orders back. We integrate with Zoho, Odoo, SAP, Dynamics, Tally and others rather than proposing a rip-and-replace.
Contract price lists per customer or customer group, resolved live at login and at add-to-cart. The rules stay in the ERP where your commercial team already maintains them, so commerce never becomes a second place prices can be wrong.
No, and positioning it that way guarantees resistance. It removes routine order entry so reps spend time on negotiation, new accounts and problem solving. Order-on-behalf tools mean reps use the same portal, which is why adoption improves when they are equipped rather than bypassed.
Related
The parts of the 360° engagement that matter most in this category.
Service
Price lists, credit terms, approval flows and distributor portals.
Explore →Service
Commerce wired into ERP, POS, WMS, CRM and accounting.
Explore →Service
Your team running the store confidently, SOPs, sessions, playbooks.
Explore →Start with a free audit of your current store, funnel and operations, and a written view of the three things worth fixing first.
Industry-wise ecommerce experts
Fitment lookup for parts. Live metal rates for jewellery. Slot delivery and substitutions for grocery. Prescriptions for pharmacy. Returns economics for fashion. Every sector we work in has people who have shipped it before.
Free ecommerce consultation
Tell us where you are and we will come back with a written view of the three things worth fixing or building first. No pitch deck, no obligation, and if the honest answer is that you should wait, we will say that instead.
Before you go
Tell us what you sell and which market you are in. We will come back with a straight answer, even if the answer is that you do not need us yet.
Message us on WhatsApp+91 7902 277 990 · India & UAE