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Performance · Analytics

Ecommerce analytics and attribution. One number everyone trusts.

When the ad platforms claim more revenue than the store made, every meeting becomes an argument about measurement instead of a decision about growth. Fixing that is usually the highest-leverage week of work available.

Server-sideDurable tracking
Consent-awareCompliant capture
ContributionNot just revenue
One sourceAgreed in writing
Book a free ecommerce audit Pay from growth, not retainers

Attribution disagreements are
a decision problem

Meta claims a share of revenue, Google claims a share, the affiliate tool claims a share, and together they exceed what the store actually took. Nobody is lying, each platform reports what it influenced. But it makes budget decisions impossible.

So we install a single source of truth: server-side event collection, consented first-party data, order data from the store rather than the browser, and a reporting model where platform numbers are inputs rather than the verdict.

Then we report contribution, not revenue. Revenue with a forty percent return rate and heavy COD failure is not the same as revenue that stayed sold, and a business run on the former makes confidently wrong decisions.

What we implement

  • GA4 done properlyCorrect ecommerce events, item-level data, channel grouping, internal traffic exclusion and configuration that survives platform changes.
  • Server-side trackingServer-side tagging for durability against browser restrictions, with deduplication and reliable order-level accuracy.
  • Consent managementConsent capture and enforcement that respects regulation without needlessly destroying your data quality.
  • Contribution reportingDashboards showing revenue net of returns and failed COD, less fulfilment and ad cost, by channel and category.
  • Blended and incremental viewBlended CAC, new-versus-returning contribution and incrementality tests, so platform-reported ROAS stops driving decisions alone.
  • Cohort & LTV analysisCohort contribution curves that determine what a customer is genuinely worth, and therefore what you can pay to acquire one.

Analytics stack

The layers of measurement

Collection, definition, reporting and validation, in that order.

A

Collection

Durable, accurate event and order data that does not degrade with each browser update.

  • GA4 configuration
  • Server-side tagging
  • Order-level accuracy
  • Consent enforcement

A

Definition

Written definitions for every metric, so 'revenue' means the same thing in every meeting.

  • Metric dictionary
  • Channel grouping rules
  • Return & COD treatment
  • Ownership per metric

A

Reporting

Dashboards built for decisions rather than for volume of charts.

  • Contribution dashboard
  • Channel performance
  • Category performance
  • Cohort view

A

Validation

Incrementality tests and blended metrics that keep platform reporting honest.

  • Holdout testing
  • Blended CAC
  • Geo experiments
  • Reconciliation vs finance

How we run it

How analytics work runs

Usually two to four weeks, and it changes almost every subsequent decision.

Audit what exists

Compare platform-reported revenue against store and finance figures, find double-counting, missing events, broken consent handling and unattributed traffic.

Rebuild collection

Correct GA4 configuration, server-side tagging where warranted, order-level data from the backend rather than trusting the browser.

Agree definitions

Write down what revenue, conversion, CAC, ROAS and contribution mean here, and who owns each number. This single document ends most recurring arguments.

Build the dashboard

One page for decisions: contribution by channel and category, cohort behaviour, and the two or three leading indicators worth watching weekly.

Validate continuously

Holdout and geo tests where volume allows, monthly reconciliation against finance, and scepticism about any channel that reports too well.

One dashboardAgreed by all functions
Server-sideDurable collection
ContributionNot gross revenue
MonthlyFinance reconciliation

Why Globosoft

Why choose Globosoft for
analytics & attribution?

Reasons that hold whichever part of the 360° engagement you start with, and every one of them is something you can check before you commit.

Premium Shopify Partner

Verified on the Shopify Partner Directory, with more than 100 Shopify ecommerce projects delivered for India, the UAE and beyond. We also build on WooCommerce, Adobe Commerce, OpenCart, headless and fully custom stacks when Shopify is not the right answer.

One team, consultation to growth

Consulting, design, engineering, integration and performance marketing report into a single roadmap. No handover gaps between a consultant, a developer and a marketing agency.

Paid from your growth

The growth engagement is an agreed percentage of the incremental sales we create above a signed baseline, not a recurring retainer that arrives whether you grew or not.

A 60+ in-house team, 16+ years

Sixty-plus people in our own offices in Kochi and Dubai, not a subcontracted network. Sixteen years in the industry and more than 400 projects delivered, from first-time startups to international brands, in India, the Gulf, Africa, Europe, North America and Australia.

The questions to ask any ecommerce company Book a free ecommerce consultation
The commercial model

We are not looking for a recurring retainer.
We want a percentage of the sales we create.

Globosoft works as a growth partner, not a monthly line item. We agree a baseline, build and market your ecommerce, and take an agreed share of the incremental sales that follow. If your revenue does not move, our fee does not either.

0 retainers

No open-ended monthly fee for the growth engagement. The commercial deal is tied to sales, not to calendar months.

% of sales

An agreed percentage of the incremental revenue we generate, measured against a baseline we both sign off before work starts.

1 shared goal

Everyone in the room is paid by the same number: the revenue and contribution margin your store produces.

Questions

Ecommerce questions from India & UAE

The questions that come up most often in the first conversation.

Why do Google and Meta report more revenue than we actually made?

Both use their own attribution windows and view-through logic, and both credit conversions they influenced. Summed together they will normally exceed actual revenue. The fix is not to argue with the platforms but to establish a single source of truth from your store and finance data, then treat platform numbers as directional inputs for optimisation.

Do we need server-side tracking?

If you spend meaningfully on paid media, it is worth doing. Browser-based tracking continues to degrade through privacy features and blockers, which means the platforms optimise on incomplete data. Server-side collection improves both measurement accuracy and campaign performance.

What is the difference between revenue and contribution?

Revenue is what customers were charged. Contribution is what remains after returns, failed COD, discounts, payment fees, fulfilment and advertising. Two stores with identical revenue can have completely different contribution, and only one of them is actually a business worth scaling.

Can you build this on top of our existing setup?

Usually yes. We audit first, keep what is working, and rebuild only what is producing wrong numbers. A full replacement is sometimes necessary but it is not the default recommendation.

Next

Related pages

Keep reading across the 360° engagement.

Performance

Google Ads & Shopping

Search, PMax, Shopping feeds and profit-aware bidding.

See detail →

Performance

Conversion Rate Optimisation

Research, hypotheses and tests that lift revenue per session.

See detail →

Service

Strategy & Planning

Category, pricing, channel and launch planning built on unit economics.

Explore →
Your next move

Settle the numbers.
Then decide.

Server-side collection, written metric definitions and a contribution dashboard finance will actually sign off.

Book a free ecommerce audit See the growth-share model India: +91 8086 677 990 UAE: +971 50 867 7990

Industry-wise ecommerce experts

Your category has its own hard parts.
We staff for them.

Fitment lookup for parts. Live metal rates for jewellery. Slot delivery and substitutions for grocery. Prescriptions for pharmacy. Returns economics for fashion. Every sector we work in has people who have shipped it before.

Fashion & Apparel Size, fit, returns and drop calendars. Jewellery & Watches High-value carts, live pricing, trust and certification. Beauty & Personal Care Shade discovery, sampling, replenishment and regulation. Grocery & Supermarket Slot delivery, substitutions, weights and dense baskets. Electronics & Appliances Specs, variants, warranty, finance and installation. Furniture & Home Bulky logistics, lead times, configurators and showrooms. Pharmacy & Wellness Prescriptions, compliance, subscriptions and cold chain. Food & Beverage Freshness windows, bundles, gifting and repeat orders. Automotive & Parts Fitment lookup, VIN search, cores and heavy shipping. B2B & Distribution Contract pricing, credit, reorder and rep-assisted selling. Sports & Fitness Equipment sizing, bundles, memberships and seasonality. Luxury & Lifestyle Clienteling, exclusivity, white-glove service and gifting.
All industry expertise Talk to a specialist in your sector
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