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Retail & trading · UAE

Alwifaq UAE: retail and trading in one store.

A UAE retail and trading business needed a storefront that served walk-up retail customers and trade buyers from a single catalogue, with UAE payment methods and delivery behaviour built in.

UAEMarket
Retail & tradingSector
Retail & trading commerceEngagement
Arabic + EnglishLanguages
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The challenge

Businesses that sell both retail and trade usually end up with two disconnected systems, or one system that serves neither audience well. Retail customers need clear browsing and simple checkout; trade buyers need their prices, faster reordering and a document trail.

The requirement was a single catalogue serving both, with bilingual browsing and UAE-appropriate payment and delivery.

What we did

  • One catalogue, two audiencesShared product and stock data with different price resolution and experience by customer type.
  • Bilingual storefrontArabic and English browsing with RTL handling across the catalogue.
  • UAE payment stackLocal card processing alongside cash on delivery, with verification to reduce failed deliveries.
  • Delivery setupCourier integration with emirate-level serviceability and realistic delivery windows.
  • Operational alignmentStock and order flow connected so the storefront reflects what the business can actually fulfil.

Outcome

A bilingual UAE storefront serving retail and trade customers from one catalogue and one stock source, with local payment methods and delivery rules, removing the duplicated effort of running separate systems.

Capabilities used

What this project
drew on.

Each links to the service page describing how we deliver it.

B2B ecommerce → Ecommerce development → ERP & systems integration → Shipment & fulfilment →

Related work

Other regional projects

Comparable engagements across the Gulf, Egypt and India.

Egypt · KSA · Bahrain

American Tourister · Egypt, KSA & Bahrain

One regional foundation rolled out across three markets, each with its own payments, language and courier reality.

Read case study →

UAE

Coral Perfumes · UAE

Fragrance D2C with discovery-led merchandising, sampling and repeat-purchase journeys.

Read case study →

UAE

Jawhara Jewellery · UAE

Maintenance to Shopify Plus rebuild, and 3× revenue growth within four months of launch.

Read case study →
The commercial model

We are not looking for a recurring retainer.
We want a percentage of the sales we create.

Globosoft works as a growth partner, not a monthly line item. We agree a baseline, build and market your ecommerce, and take an agreed share of the incremental sales that follow. If your revenue does not move, our fee does not either.

0 retainers

No open-ended monthly fee for the growth engagement. The commercial deal is tied to sales, not to calendar months.

% of sales

An agreed percentage of the incremental revenue we generate, measured against a baseline we both sign off before work starts.

1 shared goal

Everyone in the room is paid by the same number: the revenue and contribution margin your store produces.

Questions

Ecommerce questions from India & UAE

About regional launches and market-specific commerce.

Which market was this storefront built for?

UAE. Market-specific work covered payment methods, delivery expectations, language and merchandising rather than only currency and translation.

Can Globosoft launch a storefront in a new Gulf market?

Yes. We build regional storefront foundations that can be reused across markets, localising payment, delivery, pricing, language and merchandising. That approach makes smaller markets commercially viable because they do not each require a bespoke build.

Do you build Arabic and English storefronts?

Yes, bilingual storefronts with full RTL layout handling and Arabic content workflows, rather than a translation layer applied to an English design. Several of our regional storefronts run bilingual by default.

Would you work on this kind of project on the growth-share model?

The build itself is quoted as fixed-scope project work. Ongoing growth (marketing, merchandising, CRO and optimisation) is where we prefer a percentage-of-sales arrangement rather than a monthly retainer.

Your next move

Launching in
UAE or nearby?

We build regional storefront foundations that make each additional market faster and cheaper than the last. Start with a free audit or a market-entry conversation.

Talk about your market See the growth-share model India: +91 8086 677 990 UAE: +971 50 867 7990

Industry-wise ecommerce experts

Your category has its own hard parts.
We staff for them.

Fitment lookup for parts. Live metal rates for jewellery. Slot delivery and substitutions for grocery. Prescriptions for pharmacy. Returns economics for fashion. Every sector we work in has people who have shipped it before.

Fashion & Apparel Size, fit, returns and drop calendars. Jewellery & Watches High-value carts, live pricing, trust and certification. Beauty & Personal Care Shade discovery, sampling, replenishment and regulation. Grocery & Supermarket Slot delivery, substitutions, weights and dense baskets. Electronics & Appliances Specs, variants, warranty, finance and installation. Furniture & Home Bulky logistics, lead times, configurators and showrooms. Pharmacy & Wellness Prescriptions, compliance, subscriptions and cold chain. Food & Beverage Freshness windows, bundles, gifting and repeat orders. Automotive & Parts Fitment lookup, VIN search, cores and heavy shipping. B2B & Distribution Contract pricing, credit, reorder and rep-assisted selling. Sports & Fitness Equipment sizing, bundles, memberships and seasonality. Luxury & Lifestyle Clienteling, exclusivity, white-glove service and gifting.
All industry expertise Talk to a specialist in your sector
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